Refund Policy

I CHANGED MY MIND, CAN I PLEASE GET MY MONEY BACK?

You must contact us as soon as possible after placing an order. We can cancel your order before your product is shipped

CAN I RETURN AN ITEM FOR A FULL REFUND?

Unfortunately, you cannot return it unless there is a visible problem with your product. If you think there is any damage to your product, we will be happy to assist you if you contact us within one week at the latest after receiving the product. 

CAN I EXCHANGE A PRODUCT FOR A ANY OTHER SIZE?

If the measurements of the product you purchased do not match the measurements of the product in the description, we offer exchanges if you let us know. The sizes of all our products are different, so it is very important that you look at the appropriate measurements in the description section when ordering each product. We cannot offer exchanges on items that are out of stock. If you can't see the measurements in the description section of any product, you can let us know. Contact mail is support@qokys.com